Shipping and Delivery Policy
OVERVIEW
At VancityWheels, we understand that fast and reliable shipping is an important part of the online shopping experience. This Shipping and Delivery Policy outlines our shipping methods, estimated delivery times, and other important information about shipping and delivering your orders.
SHIPPING METHODS
We offer several shipping methods to choose from, including standard shipping, expedited shipping, and express shipping. The shipping options available to you will depend on your location and the items you have ordered.
We work with reputable shipping carriers to ensure that your orders are delivered safely and on time. We may use carriers such as FedEx, UPS, USPS, or DHL, depending on your location and the items you have ordered.
ESTIMATED DELIVERY TIMES
The estimated delivery time for your order will depend on several factors, including your location, the shipping method you choose, and the items you have ordered. We do our best to provide accurate delivery estimates, but please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.
For standard shipping, you can expect your order to be delivered within Delivery Time (Canada & USA) in 4-7 Days. Rest of the World: 7-14 Days from the date of shipment.
Please note that delivery times may be longer for international orders and may vary depending on the customs and import regulations of your country.
SHIPPING TIME OR ORDER PROCESSING TIME
We strive to process and ship all orders as quickly as possible. Most orders will be processed and shipped within Shipping Handling Time – 2 business days from the date of purchase. However, please note that processing times may be longer during busy periods, such as holidays or sales events.
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order online and get real-time updates on its status.
If you have any questions about the shipping status of your order, please contact us here or via WhatsApp live chat. We will do our best to assist you and provide you with the information you need.
SHIPPING RATES
Shipping rates will vary depending on your location, the shipping method you choose, and the items you have ordered. The shipping rates for your order will be calculated at checkout and will be displayed before you complete your purchase.
Please note that some items may require additional shipping fees due to their size or weight. These fees will be calculated at checkout and will be displayed before you complete your purchase.
INTERNATIONAL SHIPPING
We offer international shipping to most countries worldwide. However, please note that international orders may be subject to customs and import regulations of the destination country, which may result in additional fees, taxes, or duties.
Please note that we are not responsible for any customs or import fees that may be charged by the destination country. It is the responsibility of the customer to pay any such fees and comply with the customs and import regulations of the destination country.
DELIVERY ISSUES
If you experience any issues with the delivery of your order, please contact us here or via WhatsApp live chat as soon as possible. We will do our best to assist you and resolve any issues related to the delivery of your order.
RETURNS AND EXCHANGES
If you are not satisfied with your purchase for any reason, you may be eligible for a return or exchange. Please see our Return Policy for more information.
CONTACT US
If you have any questions about our Shipping and Delivery Policy or our shipping methods, please contact us here or via WhatsApp live chat. We will do our best to assist you and provide