OVERVIEW

At American Wheels Company, we understand that timely and reliable delivery is an essential part of your shopping experience. This Shipping and Delivery Policy outlines our shipping methods, estimated delivery times, and important information to help you know what to expect when placing an order with us.

SHIPPING METHODS

We offer a range of shipping options to accommodate your needs, including Standard Shipping, Expedited Shipping, and Express Shipping. The available shipping methods will vary depending on your location and the items you order. We collaborate with reputable carriers such as FedEx, UPS, USPS, and DHL to ensure your order is delivered safely and efficiently.

ESTIMATED DELIVERY TIMES

The delivery time for your order depends on several factors, including your location, the shipping method chosen, and the items ordered. Below are our standard delivery estimates:

Standard Shipping:

• Canada & USA: 4-7 business days
• Rest of the World: 7-14 business days

Please note that these estimates start from the date your order is shipped, not from the date of purchase. Delivery times may be impacted by factors such as weather conditions, customs processing, or unforeseen carrier delays.

ORDER PROCESSING TIME

We strive to process and ship all orders as quickly as possible. Most orders will be processed within 2 business days from the date of purchase. During high-volume periods such as holidays or sales events, processing times may be slightly longer. We will notify you promptly if there are any delays in processing your order.

ORDER TRACKING

Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order online and monitor its status in real time. If you have any questions or need assistance with tracking your order, feel free to reach out to us via live chat or email us at support@americanwheelscompany.com.

SHIPPING RATES

Shipping rates vary based on your location, selected shipping method, and the weight or size of the items in your order. The shipping fee will be calculated and displayed at checkout before completing your purchase.

For oversized or heavy items, additional shipping fees may apply. These charges will be clearly indicated during the checkout process.

INTERNATIONAL SHIPPING

We proudly offer international shipping to most countries worldwide. Please be aware that international orders may be subject to additional customs, taxes, or import fees, depending on your country’s regulations. These charges are not included in the total shipping cost and are the responsibility of the customer.

We recommend contacting your local customs office for more information about potential fees and regulations before placing your order. Unfortunately, we cannot be held responsible for any customs delays or additional charges imposed by your country.

DELIVERY ISSUES

If you encounter any issues with the delivery of your order, such as delays, lost packages, or incorrect deliveries, please contact us as soon as possible via live chat or email at support@americanwheelscompany.com. We are committed to resolving any delivery issues and ensuring a smooth shopping experience.

RETURNS AND EXCHANGES

If you are not completely satisfied with your purchase, you may be eligible for a return or exchange. Please review our Return and Refund Policy for detailed information on how to proceed with a return or exchange.

CONTACT US

For any questions or concerns regarding our Shipping and Delivery Policy, feel free to reach out to us through live chat or email us at support@americanwheelscompany.com. We are here to assist you and provide the best possible support.

American Wheels Company — Where Quality Meets Convenience.